Return,Refund and Cancellation Policy

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Welcome to ShopInDhaanyashree! We appreciate your trust in our products and strive to provide you with the highest quality and service. Before making a purchase, please review our return and cancellation policy outlined below.

 

Return Policy

• At ShopInDhaanyashree, all sales are final. We do not accept returns or exchanges on any of our products. This policy ensures that all products meet the highest standards of quality and safety, and it helps us maintain our commitment to providing fresh, authentic items directly from the source.

• Please carefully review your order and ensure that you have selected the correct items before finalizing your purchase.

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Order Cancellation Policy

• We understand that sometimes circumstances change. If you need to cancel your order, please do so within 48 hours of placing it. Orders cannot be canceled once they have been processed or shipped.

• To request a cancellation, please contact our customer support team at care.dhanyashree.enterprises@gmail.com with your order details as soon as possible.

• Pricing: All prices are listed in Indian Rupees and include applicable taxes.

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Refund Policy

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On cancellation with in 48 hours of placing, full refund will be done . We encourage customers to review their orders carefully before making a purchase to ensure they have selected the correct items.

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Refunds for Damaged or Defective Products

 

If you receive a product that is damaged or defective, we are here to assist you. In such cases, a refund may be issued if a replacement is not available or feasible. To be eligible for a refund, please follow these steps:

• Report the Issue : Contact us within 48 hours of receiving the damaged or defective product. You can reach our customer service team at care.dhanyashree.enterprises@gmail.com.

• Provide Necessary Information : Include your order number, a detailed description of the issue, and clear photos of the damaged or defective product.

• Assessment and Approval : Once we receive your information, our team will assess the damage or defect. If your request is approved, we will notify you via email and process a refund to your original method of payment.
   

Refund Processing Time

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Once a refund is approved, please allow up to 4-5 business days (for India), 10-15 business days  (Other Countries) for the refund to be processed. The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.

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Non-Refundable Circumstances

 

​Refunds will not be issued for:

• Products that are not damaged or defective.

• Requests made beyond the 48-hour window after delivery.

• Orders that have been canceled after processing or shipping.

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Contact Us

If you have any questions or need further assistance, please do not hesitate to reach out to our customer service team at care.dhanyashree.enterprises@gmail.com. We are here to help and ensure your shopping experience with ShopInDhaanyashree is smooth and satisfactory.

 

Thank you for choosing ShopInDhaanyashree! We look forward to serving you with the finest products and excellent customer service.

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